Barrackpore • engineer-led • written approval first
Send the model + fault on WhatsApp. Get a written diagnosis, clear repair options and no chargeable work without your approval.
Contact details are configured for launch and still require owner verification.
Your named point of contact
SRSayan Roy ChowdhuryFounder • Sayan IT Care
The service is built around one accountable contact, a written finding and an approval trail you can refer back to.
Start with the symptom
You do not need to name the failed part. Pick the closest symptom and send what you can see.
No power? Don’t approve a motherboard replacement yet.
Diagnosis ₹299
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Slow laptop—or just the wrong upgrade?
Diagnosis ₹299
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Get the exact model checked before ordering a part.
Part and labour quoted separately
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Fix the fault without turning your files into an afterthought.
Written scope before work
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Your files may be recoverable. Stop using the drive first.
Triage ₹299
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Measure the fault before buying another router or component.
Visit and travel cost confirmed in writing
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The written quote
The message should let you compare repair, repair plus prevention, or stopping after diagnosis. Nothing below is a live customer quote.
Reply YES-1 / YES-2 / YES-3. No chargeable repair starts before your reply.
Starting numbers
These configured starting prices set the first expectation. The written quote confirms the actual scope.
90-day labour warranty on the repaired fault. Parts carry the seller or brand warranty. New liquid or physical damage, power surges, unrelated faults and third-party tampering are excluded.
Pickup and home-service area
Choose your listed area. Sayan will confirm whether pickup, bench work or an on-site visit fits the fault.
Documented repair journey
Model, fault, area and useful photos or video.
The fault is checked and written in plain language.
Labour, parts and travel appear as separate lines.
Chargeable repair starts only after written approval.
Work and relevant test results are documented.
Work performed and warranty scope are recorded.
Sayan’s service pledge
“I’ll put the finding, options and approved cost in writing before chargeable repair work starts.”
Sayan Roy ChowdhuryFounder, Sayan IT Care
Useful before handover
₹299 covers the initial fault check and written findings. Waived when you approve the repair. Parts, labour and travel are listed separately before approval.
The service pledge is written approval first. You receive the finding and options before chargeable repair work starts.
No-login diagnosis is the default. Do not send passwords on WhatsApp. Any access or copying needed for a repair should be agreed in writing and limited to that task.
90-day labour warranty on the repaired fault. Parts carry the seller or brand warranty. New liquid or physical damage, power surges, unrelated faults and third-party tampering are excluded.
The configured zones and fees are listed on this page. Whether a fault is suitable for pickup, bench work or an on-site visit is confirmed on WhatsApp before booking.
Barrackpore core, Nona Chandanpukur • Anandapuri • Palta, Ichapur • Titagarh, Sodepur • Panihati • Khardah.
Compare the written quote, parts documentation, data-handling policy, warranty scope and who is accountable for the work. Do not rely on an unsupported “best” claim.
Start with the fault, not a booking form